Thursday, 16 July 2020

How To Manage Generational Diversity In The Workplace?




"That which seems the height of absurdity in one generation often becomes the height of wisdom in another." ―Adlai E. Stevenson


There are often conflicts between various generations in the workplace due to generational gap. In this regard, we will discuss various generational cohorts and offer tools and techniques to build generational compatibility among various generations in the workplace to achieve productivity and performance.  

It is essential to apply different strokes to different generations. Several generational cohorts are working in organizations including baby boomers, GenX, GenY (millennials), and Gen Z. Gen Z is the recent entrants into the workplace. The Gen Y and Gen Z appreciate soft leadership, unlike older generations who prefer other leadership styles.


Strategies to Lead Generational Diversity

“Everyone has something to teach and everyone has something to learn.” —Desmond Tutu

Generational diversity helps empathize with each generation and learn various aspects without any ego. It offers opportunities such as innovation and creativity exploring simple solutions to complex issues in the workplace. To lead generational diversity, let us look at the similarities, not differences. Let us treat different generations as different flowers in a bouquet that add beauty and spread fragrance. Let us change our perceptions about generations from conflicts to collaboration. Let us understand the aspirations and expectations of each generation and customize leadership strategies accordingly. Here are some strategies to lead generational diversity in the workplace. Avoid stereotyping each generation. View from a fresh perspective. Customize communication as per each generation. For instance, millennials prefer working remotely and communicating through texting whereas the older generations prefer working in the office and communicating through telephone. Build mixed teams of various generational cohorts to build chemistry among them. Encourage reverse mentoring where millennials mentor the older generations. Reverse mentoring is advisable especially in the area of Artificial Intelligence and Fourth Industrial Revolution. It helps the older generations learn and adapt to the latest technology. They also thank millennials for sharing their knowledge. Customize the method of giving feedback to each generation. Offer cross-generational coaching and mentoring.  Above all, break barriers and build bridges to lead generational diversity in the workplace. 


Conclusion

“Be kind, don't judge, and have respect for others. If we can all do this, the world would be a better place. The point is to teach this to the next generation.” ― Jasmine Guinness

Each generational cohort has a different mindset, skillset, and toolset. Leaders will be able to create a unique mindset, skillset, and toolset by bridging the gap between various generational cohorts. To conclude, build generational compatibility in the workplace to achieve organizational excellence and effectiveness.


“The error of youth is to believe that intelligence is a substitute for experience, while the error of age is to believe experience is a substitute for intelligence.” ―Ernest Hemingway

References


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Life is great!

Professor M.S. Rao
Founder of MSR Leadership Consultants, India


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