Soft Skills for Millennials (Gen Y) and Centennials (Gen Z)

 

“Hard skills can be automated, not soft skills because soft skills are interpersonal skills and closely related to emotional intelligence which are hard to teach, train and impart to humans.” ―Professor M.S. Rao

 

The older generations such as Baby Boomers and Generation X interacted with others and acquired emotional intelligence and soft skills. However, they are not tech-savvy. They are slow to catch up with technology. The present generations such as millennials (Gen Y) and centennials (Gen Z) rarely interact with others. They are glued to smartphones and gadgets. They are experts in digital tools and technologies. They are tech-savvy. They are smart and brilliant. They must acquire emotional intelligence and soft skills. Technology cannot replace soft skills. A judicious blend of both hard and soft skills helps them achieve professional success.

 

Takeaway: The millennials and centennials must acquire soft skills and blend them with hard skills effectively to excel as achievers and leaders.  

 

 

References

https://www.amazon.com/Soft-Skills-Overcome-Workplace-Challenges/dp/1628653035

https://youtu.be/S0qImzdgg7Q

 

 

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Professor M.S. Rao

Founder of MSR Leadership Consultants, India

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