Soft Leadership Builds Connections and Improves Businesses

“Soft leadership can be defined as the process of setting goals; influencing people through persuasion; building strong teams; negotiating them with a win-win attitude; respecting their failures; handholding them; motivating them constantly; aligning their energies and efforts; recognizing and appreciating their contribution in accomplishing organizational goals and objectives with an emphasis on soft skills. It is based on the right mindset, skillset, and toolset." ― Professor M.S. Rao

 

I taught leadership in various educational institutions and the corporate world. I teach leadership to executives whenever I get opportunities. I coined soft leadership that helps improve connections in business internally and performance externally. It appreciates others and makes them feel important. It emphasizes respecting others irrespective of their rank and position. It helps connect with others quickly and greatly with character, commitment, contribution, and communication. It helps connect with internal stakeholders including employees and external stakeholders including customers. Additionally, trust is essential to build connections and improve businesses. Customers often go by referrals and based on their previous experience with their products and services. In this way, satisfied customers bring more business to companies. To conclude, explore soft leadership to build connections and improve businesses.

 

“The good leaders do the best thing in the prevailing situation whereas the great leaders do the right thing in any situation irrespective of the effects and outcomes.” ―Professor M.S. Rao

 

References

https://www.amazon.com/Soft-Leadership-New-Direction/dp/1949003523

https://www.amazon.in/Soft-Leadership-New-Direction-ebook/dp/B087NGS5GG

 

 

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Professor M.S. Rao

Founder of MSR Leadership Consultants, India

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