Sunday, 20 December 2015

“Explore Soft Leadership to Overcome Your Challenges and Redress Your Grievances” ―Professor M.S.Rao

“I shall not fear anyone on Earth.
I shall fear only God.
I shall not bear ill will toward anyone.
I shall not submit to injustice from anyone.
I shall conquer untruth by truth. And in resisting untruth, I shall put up with all suffering.” ― Mahatma Gandhi          

You can redress your grievances through various tools and techniques. Conventionally, the aggrieved parties approach court to resolve them. Some prefer out-of-court settlement to legal means. Some use Chanakya’s fourfold strategy of Sam, Dana, Bhed, and Dandopay to resolve their challenges.  Here is a brief description of this fourfold strategy:

First strategy is ‘Sam’ that means persuasion. When you want your tasks to be executed effectively, you must persuade others. If it fails, use the second strategy ‘Dana’ which means offering incentives and benefits to others to get your tasks executed. If this second strategy also fails, use the third strategy ‘Bhed’ which means compare and contrast with others. That means differentiate with others. Communicate clearly that when others can do their tasks effectively why you cannot do it. With this strategy, most of the tasks can be executed. The worst thing you can do to others is to compare with others. All are born unique in this world. Even twins cannot be alike in attitudes, temperaments and behaviors. When people are compared with others, it upsets them and the problems can be resolved easily and the tasks can be executed effectively. If this third strategy also fails, use the fourth and final strategy of ‘Dandopay’ which means use the threat of punishment to get the things done or to resolve the problems.  Likewise, people adopt various methods to resolve their problems and redress their grievances. Here is a new leadership perspective – “soft leadership” to resolve your problems through peaceful means with perseverance. It is based on Mahatma Gandhi’s twin principles of ‘truth’ and ‘non violence.’

What is Soft Leadership?

I have coined this new leadership perspective which is gaining global recognition and attention. People are taking it seriously and applying it to achieve organizational excellence and effectiveness. It can be applied for individuals, organizations and nations to resolve their grievances, challenges and conflicts. Here is the brief description of this new leadership perspective: 

Soft leadership is a blend of courageous leadership, thought leadership, servant leadership and inspirational leadership. It characterizes 11C’s such as character, charisma, conscience, conviction, courage, communication, compassion, commitment, consistency, consideration and contribution. It suggests soft approach rather than hard approach. It believes in transformational rather than transactional approach. It appreciates people-orientation rather than task-orientation. It underscores partnership rather than the so-called the traditional command-and-control approach. It stresses on soft skills rather than hard skills. It emphasizes on personality, attitude and behavior rather than on technical competency or domain knowledge which can be acquired when people possess right attitude and behavior. Succinctly, soft leadership can be defined as the process of setting goals; influencing people through persuasion; building strong teams; negotiating them with a win-win attitude; respecting their failures; handholding them; motivating them constantly; aligning their energies and efforts; recognizing and appreciating their contribution in accomplishing the organizational objectives with an emphasis on soft skills. It is based on the right mindset, skill set, and toolset.

Explore Soft Leadership

While resolving the issues, always emphasize on what is right and wrong, not who is right and wrong. Emphasize on ethical and legal approaches to resolve your issues. At times, people are tempted to resort to shortcuts to win their cases and resolve their problems. What is important is to win your case with integrity. Hereafter whenever you encounter challenges, explore soft leadership to achieve your goals and objectives.    

“Remember that the greatest crime is to compromise with injustice and wrong.” ― Subhash Chander Bose


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Professor M.S.Rao, India
Founder of MSR Leadership Consultants India
Recipient of 10th International Prestigious Sardar Patel Award―2015
21 Success Sutras for Leaders: Top 10 Leadership Books of the Year (San Diego University) Amazon URL:

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