“Take away my people, but leave my
factories, and soon grass will grow on the factory floors. Take away my
factories, but leave my people, and soon we will have a new and better
factory.” ―Andrew Carnegie
Human Resources (HR) is the backbone
of any organization as it deals with all aspects of employees from recruitment
to retirement including wages and welfare. As the war for talent is high
globally, HR is more focused than ever before. Presently there is a drastic
shift from manual workers to knowledge workers worldwide where people aspire to
become consultants rather than contractors. Additionally, the aspirations and
expectations of the employees are rising rapidly.
Men
versus Machine
Previously it was the machine behind
the men counted. But presently it is the men behind the machine counts.
Organizations are crying for talent. There is scarcity of right talent globally
and it is a great opportunity for the right talent to explore and grow globally.
There is a limit to machines but there
is no limit to human potential as human potential is infinite while the machine
potential is finite. Elbert Hubbard rightly remarked, "One machine can do
the work of fifty ordinary men. No machine can do the work of one extraordinary
man." It is a fact that machines
can be handled easily whereas people cannot be handled as people have different
emotions, egos and feelings. Handling them is a very challenging task as they
have different expectations and aspirations. Knowing what motivates them is another
major challenge. At times they don’t gel well with other members in the team
and leaders find it very challenging to lead and retain them. Here the role of HR
comes into the picture to handle people from entry to exit effectively. Additionally,
the HR must reinvent with latest principles and philosophies by keeping pace
with the expectations and aspirations of all stakeholders, and to stay ahead of
times and technologies.
Irony
of HR
The job of HR is highly glorified
globally. But most HR leaders consider it a thankless job as they have an
impression that they remain as king makers and queen makers and cannot become
kings and queens. They create CEOs but they cannot step into the position of
CEOs. They serve as ladders for the growth of others to the tipping point but
they cannot reach that level. It is the irony of HR.
Conclusion
Renee West quoted, “You can have the
best strategy and the best building in the world, but if you don’t have the
hearts and minds of the people who work with you, none of it comes to life.” Hence,
emphasize more on people, not strategy. Emphasize more on men, not machine. Reinvent
the principles of HR to stay ahead of your times and technologies. To
summarize, your most valuable asset is your precious human resources. Make sure
that they go home happily and return to office with excitement. Remember, your
employees are your brand ambassadors. Care for them; respect them and retain
them to accomplish your organizational goals and objectives and to grow as a
soft leader.
“I am convinced that nothing we do is
more important than hiring and developing people. At the end of the day you bet
on people, not on strategies.” ―Lawrence Bossidy, GE
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