Monday, 18 May 2015

“How do Leaders Make their Decisions?” ―Professor M.S.Rao

“A good decision is based on knowledge and not on numbers.” ―Plato

Making decisions is not an easy task.  Although everyone wants to succeed in their decisions, the outcome may not be as per their expected objectives. At times there is a mismatch between expected objectives and achieved outcomes.  Why does it happen? Are people not confident to make decisions? Why do most people fail to make right decisions? What makes people to make right choices? Hence, let us explore in this article to make right decisions.

When you have the entire information, it is possible to make decisions easily. You can interpret the information and make a few right choices to execute. When you don’t have any information, it is tough to make decisions. You cannot interpret as you don’t have any information. In this case, you have to make decisions under uncertainty which is a major challenge. When you look at leaders at the operational level they make decisions based on the available information and their experience. When you look at leaders at the strategic level, they make decisions based on their gut and intuition.

Senior leaders and CEOs organize regular meetings to understand the challenges from grass root level. They listen to their employees and their challenges. They throw the challenges in the meeting to all members and brainstorm. After listening to all sources, and taking their viewpoints into consideration, they make decisions based on their intuition, experience and gut. They know pretty well that all decisions might not go well. They are prepared to take risk and implement their decisions. They take feedback from their decisions and reflect a lot. They learn lessons from their wrong decisions and move forward with remedial action. For senior leaders, everyday is a challenge and every challenge is an opportunity to make decisions and learn lessons.

To conclude, decision making is not an easy task. There are a number of aspects to take into consideration such as collecting information from all sources, interpreting the information, consulting the concerned people, taking their viewpoints, building a consensus and implementing the decision. Additionally, it is essential to take feedback and corrective steps to achieve the desired objectives.

“Whenever you’re making an important decision, first ask if it gets you closer to your goals and or farther way. If the answer is closer, pull the trigger. If it’s father away, make a different choice. Conscious choice making is a critical step in making your dreams a reality.” ―Jillian Michaels

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Professor M.S.Rao, India
Founder of MSR Leadership Consultants India
Listed in Marquis Who's Who in the World in 2013
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Twitter: @professormsrao  
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