“I shall not fear anyone on Earth.
I shall fear only God.
I shall not bear ill will toward
anyone.
I shall not submit to injustice from
anyone.
I shall conquer untruth by truth. And
in resisting untruth, I shall put up with all suffering.” ― Mahatma Gandhi
You can redress your grievances
through various tools and techniques. Conventionally, the aggrieved parties approach
court to resolve them. Some prefer out-of-court settlement to legal means. Some
use Chanakya’s fourfold strategy of Sam, Dana, Bhed, and Dandopay to resolve
their challenges. Here is a brief
description of this fourfold strategy:
First strategy is ‘Sam’ that means
persuasion. When you want your tasks to be executed effectively, you must persuade
others. If it fails, use the second strategy ‘Dana’ which means offering
incentives and benefits to others to get your tasks executed. If this second
strategy also fails, use the third strategy ‘Bhed’ which means compare and
contrast with others. That means differentiate with others. Communicate clearly
that when others can do their tasks effectively why you cannot do it. With this
strategy, most of the tasks can be executed. The worst thing you can do to
others is to compare with others. All are born unique in this world. Even twins
cannot be alike in attitudes, temperaments and behaviors. When people are
compared with others, it upsets them and the problems can be resolved easily
and the tasks can be executed effectively. If this third strategy also fails,
use the fourth and final strategy of ‘Dandopay’ which means use the threat of
punishment to get the things done or to resolve the problems. Likewise, people adopt various methods to
resolve their problems and redress their grievances. Here is a new leadership
perspective – “soft leadership” to resolve your problems through peaceful means
with perseverance. It is based on Mahatma Gandhi’s twin principles of ‘truth’
and ‘non violence.’
What
is Soft Leadership?
I have coined this new leadership
perspective which is gaining global recognition and attention. People are
taking it seriously and applying it to achieve organizational excellence and
effectiveness. It can be applied for individuals, organizations and nations to
resolve their grievances, challenges and conflicts. Here is the brief description
of this new leadership perspective:
Soft leadership is a blend of
courageous leadership, thought leadership, servant leadership and inspirational
leadership. It characterizes 11C’s such as character, charisma, conscience,
conviction, courage, communication, compassion, commitment, consistency,
consideration and contribution. It suggests soft approach rather than hard
approach. It believes in transformational rather than transactional approach.
It appreciates people-orientation rather than task-orientation. It underscores
partnership rather than the so-called the traditional command-and-control
approach. It stresses on soft skills rather than hard skills. It emphasizes on
personality, attitude and behavior rather than on technical competency or
domain knowledge which can be acquired when people possess right attitude and
behavior. Succinctly, soft leadership can be defined as the process of setting
goals; influencing people through persuasion; building strong teams;
negotiating them with a win-win attitude; respecting their failures;
handholding them; motivating them constantly; aligning their energies and efforts;
recognizing and appreciating their contribution in accomplishing the
organizational objectives with an emphasis on soft skills. It is based on the
right mindset, skill set, and toolset.
Explore
Soft Leadership
While resolving the issues, always emphasize
on what is right and wrong, not who is right and wrong. Emphasize on
ethical and legal approaches to resolve your issues. At times, people are
tempted to resort to shortcuts to win their cases and resolve their problems.
What is important is to win your case with integrity. Hereafter whenever you
encounter challenges, explore soft leadership to achieve your goals and
objectives.
“Remember that the greatest crime is
to compromise with injustice and wrong.” ― Subhash Chander Bose
References
http://www.amazon.com/Soft-Leadership-Make-others-important/dp/8175156538 http://www.emeraldinsight.com/journals.htm?articleid=17087126
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Professor M.S.Rao, India
Founder of MSR
Leadership Consultants India
Recipient
of 10th International Prestigious Sardar Patel Award―2015
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