Thursday 21 May 2015

“Do You Make Your Decisions by Head, Heart or Gut?” ―Professor M.S.Rao







"In any moment of decision the best thing you can do is the right thing, the next best thing is the wrong thing, and the worst thing you can do is nothing." ―Theodore Roosevelt


Making decisions is a major challenge for leaders and CEOs. If they are expert in conceptual, technical and business acumen and have access to authentic information, they can make wise decisions and achieve amazing outcome.   

Information is important to making wise decisions. Choosing the accurate information is essential to achieve the desired objectives. It requires experience, expertise and judgment to choose from the available information. If there is access to authentic information and the decision makers have the ability to interpret and forecast the pros and cons of their decisions well in advance, they can make decisions easily, quickly and wisely.


Colin Powell’s 40-70 Rule

Colin Powell, the former Secretary of State followed 40-70 Rule where the decision makers must have access to authentic information between 40 to 70 percent. If you have information below 40 percent, you must go by your heart.  If you have information above 70 percent, you must go by your head. At times, complete information may lead to information overload and confusion. If you have information between 40 to 70 percent, you must go by your head, heart and gut. Less information keeps you vulnerable and more information creates apprehensions. Hence, adequate amount of information must be available to make right decisions.  In this regard, Colin Powell’s 40-70 Rule is ideal to make easy, quick and wise decisions.

Making decisions on complex issues is a major challenge for leaders.  You must have the spine to make tough decisions to resolve long pending issues. My personal decision-making involves keeping multiple options ready and then I seek inputs from various reliable sources. I refine my decision from time to time and implement. I take feedback to understand its impact.  If there are any mistakes, I take precautions to make better decisions next time. I basically go by my head, heart and gut. If I have complete information, I will go by head. If I have partial information I go by head, heart and gut. If I don’t have any information, I will go by gut alone.  I am prepared for surprises and challenges after implementing decisions. Depending on the sensitivity of issue, I encourage consensus to make all members accountable.  

Your personal decision decides your destiny. Your professional decision decides the destiny of the people in your professional life. Your social decision decides destiny of the people around you in the society. Hence, you must be very careful while making your decisions. You must be more careful while making your professional and social decisions.  To conclude, get the authentic information from multiple sources, think logically and analytically, foresee the pros and cons of your decisions, execute it effectively; take feedback to improve your decision making skills.  Remember, all decisions don’t go well as some are bound to fail. It all depends on your time and timing.  Good luck to your successful decision-making!


"Never make an important decision while you are feeling emotional; either too happy, surprised, or angry. Similarly, never make a big decision until you have talked it over with people you trust who are knowledgeable about the matter. Then, be decisive once you have heard them out." ―Andrés Gluski - President and CEO—The AES Corporation





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Life is great!

Professor M.S.Rao, India
Founder of MSR Leadership Consultants India
Listed in Marquis Who's Who in the World in 2013
Vision 2030 Webinar: https://www.youtube.com/watch?v=nBCO-gWmTRk
Twitter: @professormsrao  
21 Success Sutras for Leaders: Top 10 Leadership Books of the Year (San Diego University) Amazon URL: http://www.amazon.com/21-Success-Sutras-Leaders-ebook/dp/B00AK98ELI




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Kindly share your thoughts and comments below, I’m sure someone out there will find your story useful.



Copyright©2015 MSR Leadership Consultants India. All Rights Reserved. Reproduction in whole or in part without permission is prohibited.

This is a nonprofit blog to share Professor M.S.Rao’s passion and vision to build one million students as global leaders by 2030. Please don't cut articles from my blog and redistribute by email or post to the web. The use of this material is free provided copyright is acknowledged and reference or link is made to the Blog http://professormsraovision2030.blogspot.in.  This material may not be sold, or published in any form, or used in the provision of business services to a third party without permission.

Wednesday 20 May 2015

“Knowledge is the Real Power, not Money” ―Professor M.S.Rao






“There is no wealth like knowledge, and no poverty like ignorance.” ―Buddha


Recently a common man was discussing with others that lots of amount was wasted in paying huge salaries to experienced people in the organization as they were not involved in execution of physical tasks. He commented that he did lots of work physically but he received meager salary every month. On the other hand, those who are superior to him in office and don’t work physically takeaway more salary than him every month. He did not find any reason and logic in it. I explained to him as follows:

There are two kinds of people in the world ―contractors and consultants. Contractors are paid less while the consultants are paid more because of their education, experience, expertise, knowledge and wisdom. Contractors don’t take much risk whereas the consultants take a huge risk. Contractors play a safe game while the consultants play a risky game. Contractors think to a limited extent while the consultants think to a greater extent. Likewise, there are a number of reasons why manual workers are paid less while the knowledge workers are paid more in the world.

Peter Drucker once remarked, “Today knowledge has power. It controls access to opportunity and advancement.”  Knowledge is the true wealth. Knowledge cannot be measured easily. Knowledge grows when shared while money gets depleted when shared.  The future world will be ruled by knowledge workers, not manual workers. Future world will be ruled by consultants, not contractors. Future is very bright for the people who invest their money in education because education goes with the individuals while money will not. L. Frank Baum rightly remarked in The Lost Princess of Oz, “No thief, however skillful, can rob one of knowledge, and that is why knowledge is the best and safest treasure to acquire.”  Hence, value knowledge, not money. Don’t underestimate the power of knowledge. Knowledge is priceless and invaluable. To conclude, invest in education to attain knowledge and wisdom to stay relevant and grow as a great leader.


“If money is your hope for independence you will never have it. The only real security that a man will have in this world is a reserve of knowledge, experience, and ability.” ―Henry Ford



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Life is great!

Professor M.S.Rao, India
Founder of MSR Leadership Consultants India
Listed in Marquis Who's Who in the World in 2013
Vision 2030 Webinar: https://www.youtube.com/watch?v=nBCO-gWmTRk
Twitter: @professormsrao  
21 Success Sutras for Leaders: Top 10 Leadership Books of the Year (San Diego University) Amazon URL: http://www.amazon.com/21-Success-Sutras-Leaders-ebook/dp/B00AK98ELI




Thanks for reading!

Kindly share your thoughts and comments below, I’m sure someone out there will find your story useful.



Copyright©2015 MSR Leadership Consultants India. All Rights Reserved. Reproduction in whole or in part without permission is prohibited.

This is a nonprofit blog to share Professor M.S.Rao’s passion and vision to build one million students as global leaders by 2030. Please don't cut articles from my blog and redistribute by email or post to the web. The use of this material is free provided copyright is acknowledged and reference or link is made to the Blog http://professormsraovision2030.blogspot.in.  This material may not be sold, or published in any form, or used in the provision of business services to a third party without permission.


Monday 18 May 2015

““To Serve Is To Live” ―Frances Hesselbein, Marshall Goldsmith and Alan Mulally” ―Professor M.S.Rao












“The best way to find yourself is to lose yourself in the service of others.” ―Mahatma Gandhi


I have cross many leaders who are passionate about serving others. I read James Strock’s award-winning book Serve to Lead: Your Transformational 21st Century Leadership System URL http://www.amazon.com/Serve-Lead-Transformational-Century-Leadership-ebook/dp/B0040SXSWK. I wrote articles on Robert Greenleaf’s servant leadership and on servanthood.  Right from my childhood, I am fascinated by words ‘servant, servanthood, and making a difference in the lives of people’. I served in Indian Air Force for a few years as I had love for uniform and was passionate about serving my nation.  I entered into teaching profession because of my passion to serve students, and to make a difference in their lives. I created Vision 2030 to build one million students as global leaders by 2030 URL: http://professormsraovision2030.blogspot.in/2014/12/professor-m-s-raos-vision-2030-one_31.html    I read lots of books on leaders who have a heart to serve others including Mahatma Gandhi, Mother Teresa, Martin Luther King Jr, and Nelson Mandela to name a few.

I came across Frances Hesselbein who dedicated her life to serve people. She rose from volunteer troop leader to CEO and held the position of CEO for 13 years. She says, “Leadership is a matter of how to be, not how to do it.” She believes that leadership is about giving back.  She received Presidential Medal of Freedom from Bill Clinton in 1998 for her work with the Girl Scouts of the USA. She has a special affinity for the U.S. Army’s leadership slogan “Be, Know, and Do.”  Abraham Lincoln is her inspiration.

I am fascinated by Marshall Goldsmith who has a kind heart to serve society and he shares his knowledge with the world free of charge on his library. He is very simple and humble person who provides endorsements graciously for international authors including me.  He is the father of Executive Coaching.

I am fascinated by Alan Mulally who led two American iconic brands – Boeing and Ford Motor Company successfully. He turned around Ford when it was on the brink of disaster and became a turnaround hero.  When Alan retired from Ford in 2014, Fortune magazine ranked him as the third-greatest leader in the world, behind Pope Francis and Angela Merkel. The message from all these three leaders is – to serve is to live.

The leaders who keep people before profit made them as great leaders globally.  Hence, we must learn lessons from great leaders, and have a heart to serve others without expecting anything in return. It gives us great satisfaction when people grow because of our contribution. Whether we are recognized by them or not is immaterial. We must leave our leadership legacy. To conclude, we must contribute our best to the world without expecting anything in return. Because to serve is to live!


“We make a living by what we get, but we make a life by what we give.” ― Winston Churchill



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Life is great!

Professor M.S.Rao, India
Founder of MSR Leadership Consultants India
Listed in Marquis Who's Who in the World in 2013
Vision 2030 Webinar: https://www.youtube.com/watch?v=nBCO-gWmTRk
Twitter: @professormsrao  
21 Success Sutras for Leaders: Top 10 Leadership Books of the Year (San Diego University) Amazon URL: http://www.amazon.com/21-Success-Sutras-Leaders-ebook/dp/B00AK98ELI




Thanks for reading!

Kindly share your thoughts and comments below, I’m sure someone out there will find your story useful.



Copyright©2015 MSR Leadership Consultants India. All Rights Reserved. Reproduction in whole or in part without permission is prohibited.

This is a nonprofit blog to share Professor M.S.Rao’s passion and vision to build one million students as global leaders by 2030. Please don't cut articles from my blog and redistribute by email or post to the web. The use of this material is free provided copyright is acknowledged and reference or link is made to the Blog http://professormsraovision2030.blogspot.in.  This material may not be sold, or published in any form, or used in the provision of business services to a third party without permission.