“Hard
tactics involve threats while soft tactics involve compromises. Hard tactics involve
criticism while soft tactics involve conciliation. Hard tactics involve
rigidity while soft tactics involve flexibility. It is ideal to emphasize smart
tactics by sandwiching hard tactics between two soft tactics and blending hard
and soft tactics as per the situation to achieve a win-win outcome.” ―Professor
M.S. Rao
Vision
2030: One Million Global Leaders
Read my ‘Vision 2030
One Million Global Leaders’ URL: http://professormsraovision2030.blogspot.com/2014/12/professor-m-s-raos-vision-2030-one_31.html
“Things You Don’t Know
about Professor M. S. Rao” http://professormsraovision2030.blogspot.com/2015/10/things-you-dont-know-about-professor-m.html
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